OPM is a very realistic subject...hahaaa, why huh? Most of the topics we were taught can be implement at our work even you are not sitting as operation manager. For example, if you are financial controller of a company, it is still related to studying OPM. OPM gives us more thorough understanding in controlling and managing operation as well as controlling through quantitative measurement.
Our lecture, Prof. Dr. Wan Mansor quite good in giving lecture even at some point of times, he is too narrative but he will ensure the students can grab what he is trying to convey to us. We were taught by lots of Prof. For past one year, and we found that methods of giving lecture not the same. However, most of them will try hard to make students understand. This can be noticed at the end of every lecture session.
To brief what we are learnt from this subject, below are the main chapters:
· Overview of operation management
· Operation in a global environment
· Design of goods and services
· Quality management and product quality
· Process strategy and capacity planning
· Location strategies
· Layout strategy
· Job design and supply chain
· Inventory management
· E-commerce and operation management
· Project planning
After finished this subject, students are expected to gain a good understanding in decision making related to operation management and be able to improve skills and apply analytical approaches to problem solving.
